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Privacy Policy

Our commitment to your data protection

Our policy is to respect and protect the privacy of anyone who visits our website.  We treat any personal information (which means data from which you can be identified, including your name, address, email address and other information that identifies you as an individual) that you provide us, or that we obtain from you, in accordance with the provisions of the Data Protection Act.  To view the Data Protection act click on the link below.

http://www.direct.gov.uk/en/Governmentcitizensandrights/Yourrightsandresponsibilities/DG_10031451


What other information do we obtain from you?

We collect your IP address so that we can audit the use of the website.  We do not link the IP address to anything personally identifiable which means that while you are on the website you are anonymous to us.


What about cookies?

We use session cookies on our site.  The cookie tracks how you use the site, which pages you visit and in which order.  We use this information to improve the layout of this website.  These cookies should expire as soon as you leave our site.

From time to time we may use surveys by third parties to obtain feedback on this website.  Those third parties may use cookies.


What do we do with the information?

We do not sell, trade or rent your information to other parties unless we have first obtained your consent.

We will use your personal information for the purposes of;

• communicating with you in relation to our services,
• for assessment,
• analysis.

This will enable us to review, develop and improve the services we offer.

Some information is also required by the Audit Commission for the purpose of data matching to prevent fraud.  For more information please see the National Fraud Initiative - Audit Commission.

We will also use the information for any other purpose to which you have given consent.


Is email secure?

Email is not secure.  Therefore, we strongly recommend that if you need to give us any personal information electronically, you use the relevant online form.


Extra precautions to take when completing forms in a public place

You share responsibility for protecting your personal information.

If you are using the online application service in a public place (library, internet cafe, etc) please ensure that you:

• Are aware of your surroundings, of people viewing your computer screen and documents.
• Do not leave the computer, workstation or terminal unattended while completing the application.  If you must leave, on some forms you can save the form to complete later.  If that option is not available, cancel the application using the Cancel button and exit from the form or if there isn't a cancel button clear your browser's cache and close down your browser.
• Always end the session by either selecting the Cancel or Exit buttons.  Clear your browser's cache and close down your browser.
• If you print a copy of your application be certain to collect all copies from the printer and keep them in a safe place.  Shred any copies that you do not need.

Where is the information held?

Any information obtained via this website is held electronically at Sudbury Town Council, Town Hall, Sudbury, Suffolk. CO10 1TL.  We take the normal precaution of backing up all data so that any loss may be restored with the least possible delay.


What other security measures are in place?

All of our employees and data processors who have access to your personal data and/or are associated with the processing of that data are contractually obliged to respect the confidentiality of your personal data.

We take appropriate steps to communicate our privacy policy and guidelines to all our employees.  Only authorised employees will have access to your personal information.  While we strive to protect your personal information, we cannot guarantee the security of the information until it is within our control.  In this regard, we urge you to take every precaution to protect your personal data while you are on the internet. 

We have put in place appropriate physical and electronic measures, security policies and managerial procedures to safeguard and secure the personal data that we have under our control from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss.


What happens when you follow a link to another website?

Our website contains links to other websites, including those of government departments, public authorities and of other organisations (both private and voluntary).  This privacy statement applies only to our website, so you should always be aware when you are moving to another site and read the privacy statement of that site which collects personal information.

Sudbury Town Council will not be held responsible for any content or information displayed on any other linked external site. 

Sudbury Town Council do not pass on any personal information you have given us to any other website.


Will this policy change?

By using our site you agree to accept this privacy policy and are aware that this policy may change with time.  Any changes to this policy will appear on this web page.  You will be bound by changes even if you do not re-visit this page to re-read this notice.


What is the jurisdiction of this policy?

These conditions of use are governed by English law and any dispute connected with this site is subject to the exclusive jurisdiction of the English courts.