Sudbury Town Council aims to ensure the beautiful market town it represents remains a vibrant, safe and pleasant place to live, work and visit. The council campaigns to preserve and improve the vast range of facilities and amenities which exist within the town. With its dedicated and highly trained staff the council is able to offer valuable advice to local people, and visitors, on issues such as council tax, housing registration, tourism, environmental issues, rail cards and bus passes. The council directly manages the Sudbury Tourist Information Centre (located inside Sudbury Library) and the Delphi Centre, which stages events throughout the year. The council is also responsible for the twice weekly market, the town cemeteries and two allotment sites. The council contributes towards the beautiful common lands and water meadows, the boating pond and the war memorials, including the American memorial dedicated to those who served during World War II and were based in Sudbury.
Representing the town at district and county council level, and by working closely with a number of other partners - such as the police, schools and other organisations - the council makes certain the views of the community are heard and considered by the appropriate body. A team of community wardens, employed directly by the council, are the eyes and ears of the community providing a visible presence in the town. The wardens are the point of contact for issues such as dog fouling, graffiti, abandoned vehicles and vandalism.
The town council has a representative on the board of the Industrial and Provident Society (IPS), which now manages Suffolk wide library services.